Dispatcher

SOUTHLAND has an immediate opening for a Dispatcher. In this role, you will be responsible for effective day to day communication between driving staff and operations, and ensuring the protected and efficient completion of school runs and charters.

Dispatchers are expected to display exemplary patience and communication skills in dealing with driver, parents, school and public matters.

The shift for this position is Monday through Friday.

Principal Duties and Responsibilities
Ensure that all driver check-ins are accounted for, including late-ins/early outs, absenteeism and pro-days
Deal with unit breakdowns by facilitating communication between drivers and maintenance personnel, and ensure that the involved route is completed
Provide tactful and professional phone assistance in dealing with drivers, parent/s, school, and public matters




Administrative duties, such as payroll, filing and reports
Auditing Hours of Service
Assist with booking and managing charters
Data entry

Knowledge and Skills Required
Map reading skills with a solid knowledge of the city; specifically road systems, locations of schools and major attractions
Strong communication skills and phone etiquette
Ability to multi-task and work well under pressure
Strong attention to detail
Computer skills

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: No more than 40.0 per week

Advantages:
Employee assistance program
On-site parking

Work Location: In person

📌 Dispatcher Medicine Hat (Canada)
🏢 SOUTHLAND Transportation
📍 Canada