Become a Tech Support Representative committed to resolving customer inquiries and enhancing their experience with our products. Your communication skills will play a key role in building customer relationships in this position.

In this role, you will respond to customer concerns through various channels, documenting each interaction meticulously. Your primary duties will include troubleshooting technical issues, guiding users through setups, and actively following up on escalated concerns.

This is an chance to impact customer satisfaction positively and drive repeat business.

Key Responsibilities:
Handle customer inquiries effectively via phone and online
Keep detailed records of all customer interactions
Diagnose and resolve internet and hardware issues
Assist customers with product configurations and updates
Monitor and report on ongoing technical challenges

Requirements:
Previous experience in customer support preferred
Excellent communication skills in English
Competency with Microsoft Office Suite
Solid organizational abilities
High school graduation or equivalent experience

Elevate customer experiences through competent tech support and proactive relationship building.
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📌 Tech Support Representative With Customer Focus Markham
🏢 telMAX
📍 Markham