Maximize customer value with Bell as a Wireline Loyalty and Retention Specialist. Drive engagement, reduce churn, and introduce cutting-edge products in a hybrid work environment.As an essential part of the Consumer and Small Business team, your focus will be on boosting customer lifetime value across Wireline Residential Services. You will engage in proactive strategies to enhance the customer experience, drive product introductions, and manage migrations. Work collaboratively to provide seamless transitions for customers while maintaining high satisfaction levels.Key Responsibilities:
Develop proactive engagement campaigns to enhance brand loyalty
Collaborate with teams on recent product launch strategies




Manage customer communications during product sun-setting
Lead targeted campaigns for copper to fibre transitions
Ensure smooth migration experiences for customersRequirements:
University degree in Business, Marketing, or similar
3+ years experience in loyalty or retention marketing
Proven track record in customer migration management
Proficient in MS Excel and PowerPoint
Solid verbal and written communication skillsLeverage your expertise in loyalty marketing and customer engagement to drive impactful results at Bell.#J-18808-Ljbffr

📌 Wireline Loyalty And Retention Specialist Toronto (Canada)
🏢 Bell Canada
📍 Canada