Service Advisor

Expressway Chevrolet in Mt. Vernon, Indiana is seeking an organized and motivated Service Advisor with valuable communication skills and ability to increase shop productivity and sales. This is a full-time position that encompasses writing, selling service, and assisting in dispatching and tracking of technicians. Excellent customer service skills, automotive knowledge, and robust computer literacy required. Some years of experience in an independent auto repair environment is recommended.

Compensation based on experience and ability (Base + Commission).

RESPONSIBILITIES
Meet with customers and determine their needs for repair and/or service
Increase customer satisfaction by building customer relations
Maintain the company’s standards for ethical business practices, skilled image, orderliness, customer service, and community relations.
Monitor the progress of each vehicle throughout the day,



and updating customers frequently
Increase profitability by maximizing sales & execute retail promotions
Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, and job completion times

REQUIREMENTS:
High School Diploma or equivalent
Ability to concentrate and accomplish tasks despite interruptions
Ability to perform a variety of tasks simultaneously
Proficient use of computers/business machines

All Applicants:

Must have a current and valid Driver's License with a good driving record

Expressway is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Job Type: Full-time

Work Location: In person

📌 Service Advisor Vernon
🏢 Expressway Dodge
📍 Vernon