Elevate guest experiences at Elmwood Spa as a Call Centre Service Representative. Provide exceptional service assisting with inquiries and reservations while hitting quality and sales targets.

Elmwood Spa is in search of a Call Centre Service Representative to enhance its guest services. Handle inquiries, manage reservations, and resolve guest concerns while maintaining accurate records. Your contributions directly impact guest satisfaction and overall service quality.

Key Responsibilities:
Professionally handle calls, emails, and voicemails
Process small group bookings and online orders
Resolve guest inquiries and follow-up on concerns
Maintain accurate records and complete reports
Stay informed about spa services and promotions

Requirements:
At least 1 year of customer service experience
Strong verbal and written communication skills
Positive organizational and multitasking skills
Proficiency in Microsoft Office applications
Willingness to work versatile schedule, including weekends

Bring your expertise in hospitality and customer service to Elmwood Spa to help enhance unforgettable guest experiences.
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📌 Elmwood Spa Call Centre Service Representative Toronto (Canada)
🏢 Elmwood
📍 Canada