Join Farrow in Windsor, Ontario, as a Customs Operations Manager, where you will ensure quality service in client operations and team management. This position is pivotal in compliance and productive processing.
As a Customs Operations Manager, you will oversee the Customs - Dedicated Services department, ensuring all processes meet quality standards. You will guide and train team members while identifying client needs and creating effective solutions. Strong communication with clients and suppliers will be essential as you maintain high levels of service.
Key Responsibilities:
• Respond to client inquiries and resolve service issues
• Develop efficient customs processes and procedures
• Provide training on procedures to team members
• Monitor industry changes and communicate updates
• Prepare reports and recommendations as needed
Requirements:
• High School Diploma required
• CCS certification in good standing
• Over 5 years’ experience in Customs Brokerage
• 2 years’ supervisory experience required
• Strong analytical and communication skills
Lead the operations and ensure compliance in customs services at Farrow.
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📌 Customs Operations Manager Role (North Dumfries)
🏢 Farrow
📍 North Dumfries