Senior Claims Specialist, Liability - CalgaryAre you looking for a caring, team-oriented, values-driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance provider in the world?Zurich Canada is currently looking for a Senior Claims Specialist, Liability for our Calgary office, to handle single and multi-party commercial lines claims of low to moderate exposure and complexity within specific limits of authority.Reporting to the Senior Claims Manager, you will manage claims by following established protocols to ensure they are handled efficiently, effectively, and with a customer‑centric approach.What you will doDocument claims files by accurately capturing and updating claims data and information in compliance with best practices for low to moderate exposure and complexity personal or commercial line claimsExercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable law, and establishing basic principles of negligenceDetermine policy verification and coverage by analyzing applicable coverage and ensuring the loss falls within coverage parametersDevelop case strategy and evaluations for timely resolution of claims, escalating issues as appropriateEstablish timely reserves and conduct ongoing reviews throughout the claims cycle within authority limits by estimating and validating the value of claimsAssess damages by calculating applicable damages or range of damages allowed by lawNegotiate settlements by establishing appropriate negotiation strategies and utilizing available tools and resources within authority limitsMeet quality standards by following best practicesEnsure customer service by proactively communicating information, responding to inquiries, following customer protocols, and participating in customer marketing efforts as neededManage expenses by working within vendor approved networks and managing scope of work assigned to outside contractors, departing from approved vendors with manager approval where in the best interest of the insuredEnsure legal compliance by following state and federal laws, regulations, and internal control requirementsRefer claims to subrogation and fraud teams by identifying potential subrogation and fraudContribute to profitable growth by providing risk insight, information, and trends to the Business Unit or customer as neededProtect Zurich's reputation by keeping claims information confidentialMaintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks, and participating in professional societiesJob Qualifications - What you bring to the tableBachelor’s Degree and 3+ years of experience in the Claims or Insurance areaZurich Certified Insurance Apprentice, including an Associate Degree and 3+ years of experience in Claims or Insurance areaCompletion of Zurich Claims Training Program and 3+ years of experience in Claims or Insurance areaHigh School Diploma or Equivalent and 5+ years of experience in the Claims or Insurance areaKnowledge of insurance regulations, markets,



and productsMicrosoft Office experiencePreferred QualificationsMinimum 4-5 years of experience handling commercial liability claimsEffective verbal and written communication skillsStrong analytical, critical thinking, and problem‑solving skillsSolid time management, prioritization, and multi‑tasking skillsExperience collaborating in a team environment and building cross‑functional working relationshipsAdept in identifying and explaining complex financial and/or actuarial conceptsAbility to determine the scope and exposure for moderately complex claimsDemonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claimsAbility to develop and execute a negotiation strategy and plan for resolutionAbility to identify subtleties in customer/client and/or business partner interactionsAbility to present information necessary to propose a claim resolution to stakeholdersAt Zurich Canada, we are committed to pay equity. We determine compensation based on objective criteria such as skills, experience, and internal equity. The salary range for this position is $75,000 - $115,000. This range reflects the expected pay for the role across Canada and may vary depending on factors like office location, specific responsibilities, and individual qualifications. As required by local law, Zurich provides in good faith a reasonable compensation range, but starting salaries may exceed this range based on a candidate’s skills and experience.#J-18808-Ljbffr

📌 Senior Claims Specialist, Liability - Calgary - C$75,000 - C$115,000 A Year (Winnipeg)
🏢 Zurich Canada
📍 Winnipeg