Elevate your career with Air Canada as a Representative in Employee Services. Provide exceptional support to employees and managers regarding HR programs and compensation queries.

In this role, you will ensure a positive experience for all employees through diligent communication via phone and email. You'll address concerns, collaborate with HR functions, and serve as the main point of contact for inquiries about HR programs and compensation. This position is vital for streamlining employee queries and resolving issues effectively.

Key Responsibilities:
• Deliver high-level customer service for employee inquiries
• Report and manage daily transaction issues promptly
• Collaborate with HR teams to resolve cases




• Serve as the primary contact for HR program questions
• Liaise with internal stakeholders for thorough issue resolution

Requirements:
• Bachelor's degree is preferred
• Experience in employee management or contact center roles
• Excellent communication skills in English and French
• Solid MS Office and HR systems knowledge
• Proven ability to manage competing priorities

Bring your customer orientation and communication skills to enhance employee experiences at Air Canada.
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📌 Employee Services Representative at Air Canada (Quebec City)
🏢 Air Canada
📍 Quebec City