Drive operational success at ICE as an Operations Manager, focusing on the effective delivery of support services. This is a hands-on role aimed at enhancing customer satisfaction.As Operations Manager, you'll coordinate critical functions within the Service Delivery team, ensuring that support services run smoothly. You will collaborate closely with management to tackle challenges, resolve issues, and implement improvements that align with business objectives. Your leadership will be vital for maintaining high standards across all departments.Key Responsibilities:
Oversee daily management of service operations
Facilitate operational reviews with team leaders
Ensure Helpdesk requests are prioritized and resolved
Manage Parts Administration for timely supplies
Drive Smartcall usage for better problem resolutionRequirements:
Demonstrated operational leadership experience
Background in Helpdesk or Scheduling management
Solid multi-tasking and decision-making skills
Detailed problem-solving expertise
Ability to leverage data for performance improvementsElevate service delivery standards at ICE with your operational leadership skills.#J-18808-Ljbffr

📌 Ice Operations Manager Opportunity Peterborough (Canada)
🏢 ICE - Industrial Cleaning Equipment
📍 Canada