Enhance guest experiences as a Reservation Agent at Dakota Dunes Resort. This skilled position focuses on effective communication and detailed reservation management to ensure guest satisfaction.

In the role of Reservation Agent, you will address inquiries and assist guests with their bookings through various methods. Key tasks include providing essential information about hotel services, accurately managing reservation changes, and confirming details to maintain quality standards. Your role is pivotal in coordinating between departments to guarantee a seamless guest experience.

Key Responsibilities: • Manage reservation inquiries via phone, email, or online • Create, modify, and confirm reservations accurately • Communicate room types, rates,



and hotel policies to guests • Coordinate with other departments for special requests • Process payments and manage reservation records

Requirements: • Prior experience in hospitality or customer service • Solid communication and organizational skills • Detail-oriented with problem-solving abilities • Comfortable with reservation systems and technology • Willing to work flexible schedule, including weekends

Your commitment to customer service will significantly enhance guest experiences at Dakota Dunes Resort. #J-18808-Ljbffr

📌 Customer Focused Reservation Agent Role Winnipeg
🏢 Dakota Dunes Resort
📍 Winnipeg