Ingram Micro Canada in Mississauga is seeking a senior leader to guide the Zendesk platform across global operations. You will shape strategy, governance, and modernization of customer support technology to drive AI-enabled service delivery.
You will lead a distributed team, partner with product, engineering and vendors, and own the enablement, metrics, and continuity programs to deliver outstanding customer experiences.
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📌 Global Zendesk Platform Ops Leader — AI & Automation (Mississauga)
🏢 Ingram Micro
📍 Mississauga
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