Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.Is this the right role for you? In this role you will: Assistwith client inquiries while delivering memorable service Use discretion and problem solving to own the client experience Providepersonalized solutions by recognizing value add solutions Facilitatea culture of passion, accountability, and collaboration by being an active member of your team Do you have the requirements to succeed in this role? We'd love to work with you if you have: Fluency in English and eitherMandarin or Cantonese A broad knowledge of investment products and procedures relating to securities settlement Theability to work in a fast-paced environment with volumes dictated by market trends, client demands,



and seasonal peaks Solid written and verbal communication skills The ability to utilize time-management and prioritization skills A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties While not essential, it would be an asset if you have: Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH) Completed a post-secondary education in Commerce/Business, or Financial Planning Priorwork experience in a brokerage or Contact Centre Knowledge of the Financial Services Industry What's in it for you? Competitive pay, the opportunity to gainvaluable industry knowledge and experience Theopportunity to advance your career through other roles within Wealth Management and Scotiabank A workplace culture built aroundinclusion, diversity, and potential The prospect to participate in a customized and comprehensivetraining program Why Scotia iTRADE? Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees.Diverse backgrounds and experiences are what make us better as a whole.If you need specific accommodations during the hiring process let us know and we will work with you. Location(s): Canada : Ontario : Ottawa || Canada : British Columbia : Vancouver Scotiabank is a leading

📌 Customer Service Representative, Scotia Itrade - Ottawa/Vancouver (15h Per Week)
🏢 Scotiabank
📍 Ottawa