Step into the role of Bilingual Broker Billing Specialist at Wawanesa, working in a hybrid model that promotes work-life balance. You will assist brokers and policyholders by handling billing inquiries effectively. This 6-month term position calls for individuals fluent in French and English with a robust customer service background. With minimum two years of experience in a call center, you'll investigate billing discrepancies and maintain operational effectiveness across various processes. Key Responsibilities:
- Address inbound calls about billing and