A NEW BREED OF ENTERTAINMENT With almost 150 years of proud horseracing history, Woodbine Entertainment Group is the founding pioneer and largest operator of professional horseracing in Canada. Building on our rich past, we are surging ahead to the future with an energized, current vision. Today we deliver the most thrilling and highest quality racing, dining and entertainment experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the globe. Duties and Responsibilities: Customer Service: Consistently deliver the best possible customer experience by ensuring timely, courteous service, preparedness and cleanliness Provide prompt, friendly and courteous service to customers at all times Address all customer product and service needs, requests and concerns promptly Consistently maintain and replenish supplies in service areas Train and assist new personnel in delivering optimal service, machinery techniques and processes of operation Communication :



Manage information in order to maintain and improve service satisfaction, teamwork and operational effectiveness Direct all customer complaints beyond scope of position to Supervisor or appropriate department Report customer feedback to Supervisor Identify and request any repairs necessary to working equipment Report supply or equipment deficiencies to Supervisor Identify and recommend opportunities for improving service or operational performance to Supervisor Operations: Consist of various cash handling processes and procedures including but not limited to: Retail Sales, Valet Service, Programs Sales, Lottery Sales and Cash Advance Services. Retail and Program Services: Pick up, count and verify floats on a daily basis Assist customers with retail purchases in Gift Stores Assist in merchandising of product in stores Assist in monitoring inventories and reporting any product need Collect

📌 Retail Attendant (Toronto)
🏢 Woodbineentertainment
📍 Toronto