Coordinate complex specialized activities and operations to help the unit achieve objectives and provide quality service to members, clients and partners Assist with HR management, including vacation and leave, training, coaching, quality control and sales tracking Help plan and assign work based on identified priorities Update work schedules and anticipate temporary staffing needs to maintain service levels Serve as a resource person for unit employees and provide support regarding processes, tools, authorizations and complex cases Monitor delivery deadlines and make adjustments to improve productivity and service quality Help resolve complaints and problems in accordance with organizational practices Help carry out the unit's operations and activities Help solve problems, prepare recommendations,



and develop and improve work methods and procedures Requirements College diploma in a related field A minimum of two years of relevant experience Other combinations of qualifications and relevant experience may be considered Knowledge of French is required Core Competencies Demonstrates solid coordination and HR management capabilities, with a focus on quality service delivery, problem-solving, and effective communication. Proficient in managing operations, staffing needs, and employee support while ensuring adherence to organizational practices. Highest-signal resume keywords HR Management Problem Solving Quality Control Bilingual in French Operations Coordination ATS Optimization Keywords Hard Skills HR Management Sales Tracking Quality Control Work Scheduling Process Improvement Soft Skills Coaching Communication Conflict Resolution Team Support Certifications & Qualifications College Diploma in Related Field Industry Keywords Service Quality Productivity Improvement Employee Support Operational Activities #J-18808-Ljbffr

📌 Coordinator, Management Support (Montreal)
🏢 Jobtailor
📍 Montreal