Job Description
What is the opportunity? The Associate Operations Representative is responsible for processing routine data try and on-line input of transactions using basic understanding of products and processes. Activities may also be dependent on balancing transactions and deposits as received from clients and branches with emphasis on throughput, accuracy and production.

What will you do?

Follows standard processes as outlined in Folio guidelines policy, process and procedures referring items outside established standards to the Manager.

Processes work volumes and provide consistent service within established benchmarks contributing to the achievement of business SLA/KPI.

Examines all documents for completeness and takes full responsibility for quality and accuracy of day to day responsibilities, tasks and activities ensuring a balanced focus on enhanced client experience.

Understands, accepts, and supports change as it relates to their role and the commitment to client fulfillment.

Exercises due diligence in following operational risk policies, procedures standards and guidelines.

Ensures all authorities for the role are reviewed, understood, and adhered to.

Takes personal accountability for high achievement; actively participates in weekly coaching routines and learning opportunities to improve their individual and team contribution.

Supports a client first mindset through communication and demonstrated positive behaviours

What do you need to succeed?
Must Have

Client Focus

Productive and accurate data entry abilities.





Ability to work in high volume & strict timeframe deadlines

Nice to Have

Knowledgeable of products supported by the team (Commercial Deposit Processing, Cash processing)

Job Skills
Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details
Address
HALIFAX CASH SERVICES CENTRE, 120 TROOP AVE:HALIFAX

City
Halifax

Country
Canada

Work hours/week
0

Employment Type
Part time

Platform
TECHNOLOGY AND OPERATIONS

Job Type
Casual

Pay Type
Salaried

Posted Date
2026-08-17

Application Deadline
2026-09-17

Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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📌 Associate Operations Representative - Deposit Processing (Nova Scotia)
🏢 RBC
📍 Nova Scotia