Enhance customer experience with Accommodations Plus International as an On-Site Airline Support Specialist in Nova Scotia, Canada. This role requires processing reservations and building strong relationships with airline partners.

Your responsibilities include serving as the liaison between API and our airline partner, ensuring exceptional service and prompt responses to client requests. Flexibility is crucial, as the position requires availability for varying shifts, including weekends and holidays. Skills in negotiation and conflict resolution are key to your success.

Key Responsibilities:
• Act as the key contact for airline partner support
• Manage and execute hotel and transport reservation requests




• Follow up on client transactions to ensure satisfaction
• Negotiate vendor relationships for best results
• Adapt to changing operational needs as necessary

Requirements:
• Robust customer service background preferred
• Excellent communication and writing skills
• Ability to work various shifts, including overtime
• Detail-oriented with organizational capabilities
• Knowledge of GDS systems a plus

Bring your passion for customer service and adaptability to API's Airline Support Specialist team.
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📌 On-Site Airline Support Specialist Role (Nova Scotia)
🏢 Accommodations Plus International
📍 Nova Scotia