In the role of Server, reporting to shift supervisor, you will provide exceptional customer service that our customers will remember. Your ability to work as a team player, combined with your service skills and your engaging personality, will ensure that our customers have a memorable experience. If you have the drive to excel passion for creating exceptional customer service, and be a part of the leading gaming, entertainment & hospitality destination in Calgary, you have joined the right team.

Primary Responsibilities
Consistently offer qualified, friendly and engaging service
Assist customers regarding menu items, in an informative and helpful way
Serve all food and beverage items at the assigned work stations
Have full knowledge of beverage and food menu
Have full knowledge of all menu items being served
Maintaining service areas
Clearing tables and providing quality service to our customers
Responsible to ensure all our customers leave with a positive dining experience
Be aware of all health & safety procedures, including Emergency Evacuation
Follow all safety and sanitation policies when handling food and beverage




Liaising and communicating effectively with all appropriate operational departments.
Developing & cultivating strong working relationships with all customers & colleagues alike
Performing other duties as assigned or directed by the shift supervisor.
Perform cash out functions at the end of each shift.
Maintain qualified appearance.
May be required to perform opening or closing duties.

Requirements:
Ability to focus attention on customer needs, remaining calm and courteous
Must have ProServe
Must have a sense of urgency
Handle customer complaints with professionalism and respect. Inform supervisor of any complaints.
Patience, teamwork, diplomacy, trustworthy, confidence, works well under pressure.
Minimum 1 year experience as a food and beverage server or equivalent experience.
Some work with a point of sale system an asset.
Bartending experience a plus!
Must be 18 years of age or older
Must have employment eligibility in Canada
Must be able to work flexible schedule when required (days, evening, nights, weekends and holidays)
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📌 Food And Beverage Server Calgary
🏢 Kaizen Lab
📍 Calgary