Summary The Operations Associate supports daily store operations and order fulfillment by managing POS transactions, cash handling, and service desk responsibilities. The role assists with e-commerce picking, BOPIS operations, inventory control, and on-floor logistics to maintain merchandising standards. The associate also provides occasional sales-floor support and cross-functional assistance to ensure an exceptional customer experience. Responsibilities Process client transactions accurately through the POS and manage cash handling tasks (open/close registers, prepare deposits). Collect and update client contact information and maintain client files. Support service desk activities, provide basic client resolution, and escalate issues when appropriate. Pick e-commerce and IST orders, support BOPIS operations and achieve target pick rates. Assist with on-floor logistics including markdowns, re-ticketing, re-tagging, and restocking returns.



Assist visual team with seasonal merchandise changes, displays, and inventory preparations/counts. Provide versatile support on the sales floor and participate in daily tasks and ad-hoc projects. Requirements Minimum of 2 years of retail experience, preferably in a luxury or customer-facing environment. Experience with shipping, receiving, merchandising, order fulfillment and inventory management. Prior service desk or client-facing experience providing exceptional customer service preferred. Strong multi-tasking skills, calm under pressure, and excellent communication. Demonstrated interest in retail technology and ability to use tech solutions to support operations. Ability to work effectively as part of a team and support cross-functional initiatives.

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📌 Operations Associate - Sherway Gardens (Winnipeg)
🏢 brobstongroup.com - Jobboard
📍 Winnipeg