Deliver operational excellence as an Operations Support Agent with Desjardins. This role focuses on processing transactions, data validation, and ensuring customer satisfaction through effective communication.

Desjardins is looking for an Operations Support Agent to facilitate various operational activities related to caisse products and services. The ideal candidate will have at least two years of relevant experience and a high school diploma. Key responsibilities include processing reports, managing data entries, and liaising with various Desjardins components.

Key Responsibilities:
• Process and reconcile reports for caisse sectors
• Validate and save data in the system
• Liaise with Shared Services Centre and other components
• Conduct searches and produce requested information
• Manage documents, filing, and storage tasks

Requirements:
• High school diploma in a related field
• Minimum two years of relevant experience
• Knowledge of French is required
• Customer-focused with robust problem-solving skills
• Adaptable and action-oriented understanding

Leverage your operational skills and customer-oriented mindset at Desjardins to ensure member satisfaction.
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📌 Operations Support Agent at Desjardins (Quebec City)
🏢 Desjardins
📍 Quebec City