Join Geotab's team as a Technical Support Specialist, leveraging your bilingual skills to assist customers with technical support. This exciting hybrid role requires problem-solving and technical acumen.

In this vital role, you will thrive in a energetic support environment, addressing complex technical queries while ensuring satisfactory resolutions. Geotab, a leader in connected transportation, is looking for someone with a background in computer science or engineering, who can provide critical support for hardware and software issues across various integrated technologies.

Key Responsibilities:
• Provide expert support for Geotab and partner products
• Diagnose and resolve connectivity and software issues
• Document support cases and escalations appropriately




• Collaborate with technical teams for effective solutions
• Uphold customer data protection and confidentiality

Requirements:
• Bilingual in English and Portuguese
• Experience in customer service or technical support (1-3 years)
• Proficient with Excel; knowledge of Google Suite
• Strong interpersonal skills for client engagement
• Ability to adapt to a 24/7 service model

Utilize your technical expertise and language skills at Geotab to elevate customer support experiences.
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📌 Technical Support Specialist: Portuguese Required (Ontario)
🏢 GEOTAB
📍 Ontario