Ampersand Brands is seeking a Sales Support Specialist for a hybrid role focused on customer order management and account support. Enhance customer experience while collaborating with sales teams and monitoring order processes.

This position demands attention to detail and solid communication skills to facilitate order entry, manage key accounts, and support the sales team’s administrative needs. Your proactive approach will help ensure timely shipping and accurate order fulfillment while fostering customer relationships.

Key Responsibilities:
• Enter and process customer purchase orders timely
• Serve as point of contact for key account inquiries
• Communicate promptly about order changes or delays
• Collaborate with sales directors on initiatives
• Conduct post-order follow-ups with customers

Requirements:
• 2+ years in sales support or customer service
• Knowledge of order entry systems like NetSuite
• Excellent written and verbal communication skills
• Highly organized and detail-oriented
• Ability to manage multiple priorities efficiently

Utilize your sales support expertise at Ampersand Brands to enhance customer satisfaction and drive positive change.
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📌 Sales Support Specialist in Hybrid Role (Ontario)
🏢 Lolli & Pops
📍 Ontario