Drive member engagement as MEC’s Department Manager in Whistler. Shape a customer-centric culture while leading a passionate team in an iconic outdoor setting.

MEC aims to create a unique shopping experience with its new Whistler location. The Department Manager will spearhead team development, ensuring exceptional member interactions and community outreach. You will take on a hands-on role, resolving member issues and implementing MEC's service excellence standards.

Key Responsibilities:
• Act as the Member Service Manager on the floor
• Coach teams through real-time feedback and observations
• Facilitate engaging community events and partnerships
• Utilize sales metrics to enhance service delivery
• Oversee daily operations and training of staff

Requirements:
• 1-3 years retail leadership experience
• Proven ability to lead high-volume service areas
• Strong communication and problem-solving skills
• Flexibility to work wide-ranging hours
• Enthusiasm for outdoor adventures and community service

Join MEC and play a vital role in promoting outdoor adventures in Whistler.
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📌 Lead Member Experience at MEC in Whistler (British Columbia)
🏢 MEC
📍 British Columbia