Join ARAG Legal Solutions as an IT Support Specialist in Toronto, specializing in end-user computing solutions. This in-person role requires you to deliver stellar IT assistance while working 5 days a week.

Reporting to the EUC Services Manager, you will support Microsoft environments including Azure and Office 365. Your role encompasses resolving tech issues, engaging with users, and contributing to IT projects like technology refreshes. Effective communication will be key to success in this diverse work setting.

Key Responsibilities:
• Implement technical support for hardware and software
• Enhance user experience through exceptional service
• Utilize IT support systems for issue prioritization
• Engage in occasional IT projects such as office moves
• Follow ISO policies to ensure compliance

Requirements:
• 1-3 years as a help desk or desktop support technician
• Proficiency in Microsoft environments
• Excellent verbal and written communication skills
• Knowledgeable in IT security protocols
• Resolute in learning current technologies and skills

Contribute to a supportive environment focused on IT excellence at ARAG Legal Solutions in Toronto.
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📌 IT Support Specialist for ARAG Legal Solutions (Ontario)
🏢 ARAG Legal Solutions Inc. (Canada)
📍 Ontario