08 Sep
|
Socket.dev
|
Ontario
08 Sep
Socket.dev
Ontario
Titanium Transportation Group is seeking a Customer Service Manager to lead and develop the Customer Service team, acting as the primary liaison between customers, operations, dispatch, drivers, and leadership to ensure satisfaction and operational excellence.
You will coach staff, manage escalations, monitor service metrics, and drive continuous improvement while maintaining accurate records and using TMW to support shipment visibility and reporting.
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📌 Customer Service Manager - Logistics & Operations (Ontario)
🏢 Socket.dev
📍 Ontario