Become a vital part of JPMorgan Chase as an E-commerce Client Support Specialist. Engage with merchants and internal teams to resolve inquiries and technical issues efficiently.

This role requires handling both hardware and software calls while maintaining a high standard of client service. With at least three years of Point Of Sale experience, your bilingual French skills can set you apart. Your ability to perform basic computer functions is crucial for managing email and phone inquiries while contributing to special projects and escalations.

Key Responsibilities:
• Handle calls from merchants regarding e-commerce queries
• Provide email support for internal and external partners
• Collaborate on terminal hardware and software launches
• Address and complete technical escalations effectively
• Participate in special projects as required

Requirements:
• Minimum 3 years of Point Of Sale experience
• Bilingual French preferred
• High School diploma or GED is necessary
• At least 2 years in customer service roles
• Strong basic computer skills are needed

Elevate your career by joining JPMorgan Chase and provide top-notch client support in a energetic environment.
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📌 E-commerce Client Support Specialist Role (Ontario)
🏢 Fairygodboss
📍 Ontario