Advance your career as a Medical Information Specialist with ProPharma. Deliver medical and safety information solutions while ensuring quality responses across various communication channels.
This role in the ProPharma Medical Information Contact Center requires expertise in medical terminology and regulatory standards. As a Medical Information Specialist, you'll handle inquiries from healthcare professionals and the public, document adverse events, and maintain compliance with industry standards. Strong communication skills and attention to detail are crucial for success.
Key Responsibilities:
• Respond to medical and safety inquiries via multiple channels
• Document and report adverse events and product complaints
• Maintain quality through checks on logged inquiries
• Formulate accurate responses using approved resources
• Provide after-hours coverage as needed
Requirements:
• Life science degree with robust communication skills
• Knowledge of medical terminology and regulations
• Proficient in English with excellent writing ability
• Strong analytical and multitasking capabilities
• Able to work independently and collaboratively
Utilize your expertise in medical information and compliance at ProPharma to impact patient wellness positively.
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📌 Medical Information Specialist at ProPharma (Ontario)
🏢 ProPharma
📍 Ontario
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