Join Naka Power Utilities in Yellowknife as a Supervisor for Customer Service & Administration. Lead a dedicated team to ensure superior service and accurate billing operations.

As the Supervisor, you will oversee Naka Power Utilities' customer service and administrative functions. Your leadership will play a key role in maintaining high service standards and ensuring efficient billing processes. Building relationships with Indigenous organizations and local communities will also be a focus of your role.

Key Responsibilities:
• Manage customer service and billing operations
• Facilitate professional and responsive customer support
• Oversee revenue collection and administrative controls
• Enhance policies and business processes
• Recruit and develop customer service team

Requirements:
• University degree or college diploma in Business Administration
• Minimum of 7 years in an administration or customer service role
• Relevant supervisory experience necessary
• Excellent interpersonal and communication skills
• Solid analytical and decision-making abilities

Become a leader in enhancing community relations and customer satisfaction with Naka Power Utilities.
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📌 Naka Power Utilities Customer Service Supervisor (Northwest Territories)
🏢 CA
📍 Northwest Territories