Take on the pivotal role of Front Line Manager with Aviva Canada, contributing to our Auto Claims team in a hybrid setting. Focus on coaching, performance analysis, and enhancing customer journeys.

In this leadership position, you will develop team performance and align efforts with Aviva’s strategic goals. Your experience will help drive continuous improvement and effective problem-solving within the department. Collaboration and strong communication skills are essential as you guide your team toward success.

Key Responsibilities:
• Model high-performance behaviors for team trust
• Facilitate effective coaching and development sessions
• Use data to initiate and implement performance improvements
• Conduct quality assurance reviews on team outputs
• Communicate strategic links to team objectives

Requirements:
• CIP and/or FCIP Industry designation
• 2+ years of leadership experience preferred
• Technical competence in auto insurance
• Excellent verbal and written communication skills
• Demonstrated initiative for service enhancement

Lead and inspire your team to achieve excellence within Aviva Canada's Auto Claims division.
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📌 Front Line Manager for Auto Claims (Manitoba)
🏢 Aviva
📍 Manitoba