Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Marketing

Pay Details:
$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:
KEY ACCOUNTABILITIES
CUSTOMER

Provide counsel to line of business partners, develop creative briefs and project manage follow-through and accurate delivery of integrated creative services

Present concepts to line of business partners, addresses questions and note concerns to provide feedback to the project team

Manage expectations with clients and departmental teams

Negotiate timelines and budgets and ensure that all deadlines are maintained

Represent the interests of the business in interactions with project teams

Ensure all Regulatory, Legal and Compliance and branding guidelines are followed to the letter on their assigned businesses

Provide final sign-off on projects to ensure compliance with creative brief and project specifications

Leverage knowledge and understanding of graphic design, creative and production to facilitate effective communication between client and departmental teams

Develop and maintain solid client relationships

Leverage best practices when appropriate, to minimize costs

Provide input to project team during internal creative reviews

Identify efficiencies to align with their marketing efforts

Partner with outside agencies in managing clients' promotional and marketing efforts

Evaluate client change requests and respond with schedule/cost impacts/options

SHAREHOLDER

Prioritize and manage own workload to meet service level requirements for service and productivity

Adhere to enterprise frameworks or methodologies that relate to activities for respective business area(s)

Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escape issues where appropriate

Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues

Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience

Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists

Apply subject matter expertise in the discipline, provide guidance, assistance and direction to others





Actively manage relationships within and across various business lines, corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

Prioritize and manage own workload to meet SLA requirements for service and productivity

Adhere to enterprise frameworks or methodologies that relate to activities for our business area

Ensure respective programs/policies/practices are well managed, meet business needs, complies with internal and external requirements, and aligns with business priorities

Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escape issues where appropriate

Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues

Conduct internal and external research projects; support the development/ delivery of presentations / communications to management or broader audience

Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

Monitor service, productivity and assess efficiency levels within own function and implement continuous process / performance improvements where opportunities exists

Apply subject matter expertise in the discipline, provide guidance, assistance and direction to others

BREADTH & DEPTH

Expert level professional role requiring in-depth knowledge / expertise in creative services and working knowledge of broader related areas

Integrates the broader organizational context into advice and solutions within own area

Understands the industry, competition and the factors that differentiate the organization

Applies best practices to implement process, product or service improvements

Acts as a subject matter expert within their own area of specialty or a resource for others

Leads projects of moderately to complex risks and resource requirements; may lead end-to-end processes or functional programs

Contributes to setting standards within area of expertise

Solves complex problems requiring analysis of multiple variables, including consultation with multiple stakeholders

Uses advanced methods to contribute to new solutions and recommend standards against which others will operate

Impacts a range of functional programs and operations across own and related teams

Interprets guidelines, standards, policies and results of analysis to inform decision making at senior levels

Builds stakeholder alignment in leading projects and activities; may provide process and subject matter advice at senior levels

Works independently as the senior technical lead and guides others within area of expertise

Identifies and leads problem resolution for complex issues at all levels

Generally reports to a Manager or above





EXPERIENCE & EDUCATION

Undergraduate degree or relevant professional certifications, designations, or equivalent required

5+ years relevant experience

PRE-IDENTIFIED CANDIDATE
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive perks plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

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📌 Creative Portfolio Manager (Ontario)
🏢 TD
📍 Ontario