Lead the charge in providing equitable taxi services with the TTC as the Manager of Contracted Taxi Services. Focus on enhancing service delivery while ensuring compliance and efficiency.

As part of the Wheel-Trans Department, this in office managerial role entails overseeing the quality and performance of contracted taxi services. You'll facilitate improvements, manage contractor relationships, and ensure customer satisfaction. Your effort is crucial in ensuring a reliable transport system caters effectively to all, especially those requiring assistance.

Key Responsibilities:
• Ensure high-quality service for contracted taxi riders
• Resolve customer and contractor performance issues
• Conduct contract procurement and tendering




• Administer contracts and audit services for compliance
• Create and manage the budget for taxi services

Requirements:
• Completion of a relevant diploma or degree
• Knowledge of accessibility laws and practices
• Familiarity with contract administration processes
• Proven leadership and communication skills
• Ability to adapt to changing priorities and tight deadlines

Bring your expertise in transportation management and commitment to accessibility to the forefront with the TTC.
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📌 Manager Position for Taxi Services (Ontario)
🏢 City of Toronto
📍 Ontario