Drive operational success as an Assistant Front Office Manager at Courtyard by Marriott Edmonton. Inspire your team and enhance guest satisfaction in this full-time, in office position.

The Courtyard by Marriott Edmonton Downtown seeks an Assistant Front Office Manager to lead the guest services team effectively. You will ensure high standards of hospitality and oversee day-to-day operations, including team training, scheduling, and managing guest feedback to improve service delivery.

This is an chance to foster a supportive work setting and champion excellence.

Key Responsibilities:
Train and support associates to ensure service excellence
Monitor and analyze guest surveys for actionable insights
Assist in front office operations and revenue management




Manage hiring, onboarding, and performance assessments
Uphold safety compliance and corporate standards

Requirements:
Previous management experience in hotel front office
Strong knowledge of guest service and recovery strategies
Sharp analytical skills for guest satisfaction improvement
Excellent leadership and organizational skills
Proficiency in budgeting and HR compliance procedures

Cultivate exceptional guest experiences as a key leader at Courtyard by Marriott Edmonton.
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📌 Join Courtyard Edmonton As Front Office Leader
🏢 EDMONTON CY OPERATING LIMITED PARTNERSHI
📍 Edmonton