Medical Office Assistant/Receptionist

Full-time (24 months) contract position with potential for permanent

Start Date: October 20, 2026

As a member of the team, the MOA will provide administrative support to the Inter-professional team. This is a frontline position and includes, welcoming clients, answering phone calls, scheduling appointments, processing associated documents, managing referrals and recent patient intakes, and other required administrative duties.
Working within PS Suites electronic medical records system is a daily expectation of the role. This is a full-time position at 37.5 hours per week including 1 evening shift per week. We offer competitive salary, generous paid time off and HOOP.

This position will primarily support the Breslau site but may be asked to cover in Kitchener and Cambridge on occasion.

Requirements:
Diploma or certificate in from an Office/Business Administrative or Medical Secretary program
At least 2 years’ experience in an administrative position in a health care organization-preferably primary care
Excellent customer service skills




Ability to balance multiple priorities and a keen sense of organization
Excellent information technology skills including working knowledge of Windows, Microsoft Office 365, and Electronic Medical Records- Practice Solutions experience an asset
Excellent, written, verbal and interpersonal skills
Flexibility in your availability for work hours will be required
Flexibility in your ability to work from Breslau, Cambridge, and Kitchener sites as required
Ability to maintain information in confidence and respect sensitive information

Vacancy Type: Existing
Hourly Rate: $22.05 to $24.89 per hour

Position Type: Temporary Full-time (24 month contract)

WRNPLC celebrates diversity and is devoted to creating an inclusive and equal prospect setting for all employees. Applicants requiring accommodation to participate in the interview process should advise the contact noted below so that appropriate arrangements can be made.
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📌 Medical Office Assistant/receptionist Ottawa
🏢 Waterloo Region NPLC
📍 Ottawa