Become a Remote Customer Success Coordinator with Ziing, supporting logistics operations across Eastern Canada. Assist with customer relations, monitoring deliveries, and ensuring workflow efficiency.

In this role, you will provide crucial operational and administrative support while collaborating closely with multiple internal teams. Reporting to the Director of Operations, you will help maintain high service levels and facilitate communication between dispatch, customer service, and drivers.

Candidates should be detail-oriented and comfortable working in a technology-driven setting.

Key Responsibilities:
Manage order monitoring and dispatching in the OMS
Resolve delivery issues promptly and communicate updates
Assist customers with contracts, renewals,



and billing inquiries
Maintain accurate reports on contracts and operational metrics
Ensure compliance with contract requirements for Service Partners

Requirements:
Secondary education in logistics or customer service
At least 3 years of experience in related fields
Proficient in the full suite of Microsoft Office
Bilingual in French and English
Transportation or warehousing experience is a plus

Enhance logistics operations and customer experiences as part of Ziing's energetic team.

📌 Remote Customer Success Coordinator At Ziing Ottawa
🏢 Ziing Group
📍 Ottawa