The Opportunity

Are you passionate about creating exceptional dining experiences for seniors? As a Food Service Manager at Chartwell, you will lead a dedicated team to deliver high-quality meals and outstanding service. In this role, you’ll be responsible for overseeing food services operations, menu planning, team management, and compliance with food safety standards—all to ensure our residents enjoy every meal in a warm and welcoming environment.

What You’ll Do

Lead the planning and execution of daily and special event menus that meet individual dietary needs

Foster strong relationships with residents and families to enhance satisfaction and resolve concerns

Supervise and develop food services staff, including hiring, training, and performance management

Prepare and manage departmental budgets, optimize purchasing, and monitor food and labour costs

Ensure compliance with Chartwell’s policies and relevant provincial and health regulations

Collaborate with suppliers and corporate partners to maintain high standards of food service

Serve as a key member of the management team, contributing to strategic decisions and operational success

Rotate as the Manager on Duty for weekend coverage as needed

What You’ll Bring

Minimum two years of supervisory experience in food service (retirement, LTC , healthcare, or hospitality)

At least one year of front-of-house and customer service experience

Post-secondary diploma in Food & Beverage Management or equivalent; chef qualifications and Food Service Supervisor certification preferred

CSNM (Canadian Society of Nutrition Management) degree preffered

Strong leadership, communication, and conflict resolution skills

Highly organized with strong time management abilities

Experience with budgeting, purchasing, and scheduling

Computer literate, including Microsoft Word and Excel

Knowledge of food safety regulations, special diets,



and local suppliers is an asset

Familiarity with the local community and supplier networks is beneficial

Valid Driver’s License, or reliable means of transportation

What We Offer

A safe, inclusive workplace where you’re supported and appreciated

Competitive compensation and benefits

Opportunities for leadership development and growth opportunities

A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

Ability to work flexible hours including some evenings and weekends

Must be prepared to respond to emergency situations

Some local travel may be required

Comfort using AI and other digital platform systems and tools to support daily work

Clear Criminal Background Check, VSS and TB Test where required

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-(phone hidden).

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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📌 Food Services Manager (British Columbia)
🏢 Socket.dev
📍 British Columbia