Become a Customer Service Specialist with Unicity USA Inc., where each interaction focuses on resolving customer needs and enhancing product knowledge. Engage in fulfilling customer expectations daily.

Unicity USA Inc. seeks a Customer Service Specialist dedicated to maintaining high standards of service. With a minimum of one year in customer service experience, candidates are expected to have robust problem-solving abilities and communication skills. The role encompasses managing accounts and efficiently processing orders while supporting team goals.

Key Responsibilities:
• Provide product and service information while resolving inquiries
• Maintain customer account accuracy and integrity
• Analyze and resolve complaints promptly




• Process orders efficiently, including urgent overnight requests
• Collaborate to achieve departmental KPI targets

Requirements:
• Minimum of 1 year relevant customer service experience
• Deep understanding of the local market
• Strong communication and decision-making skills
• Proficiency in data analysis
• Capable of multitasking and fostering positive relationships

Shape customer experiences at Unicity USA Inc. with your expertise in service and support.
#J-18808-Ljbffr

📌 Customer Service Specialist Unicity USA (Ontario)
🏢 Unicity International
📍 Ontario