Elevate your career in customer service with Rentokil Terminix as a Support Services Administrator. This vital role focuses on customer satisfaction and efficient account management in Concord, ON.

Rentokil Terminix is seeking a Support Services Administrator to enhance both commercial and residential client experiences. You will directly support Branch Managers, Technicians, and internal teams, ensuring seamless contract management, invoicing, and interaction with client portals. Your ability to build and maintain positive relationships will be key in resolving customer inquiries and issues.

Key Responsibilities:
• Enter new contracts and sales data into CRM systems
• Maintain customer accounts and coordinate billing changes




• Process accurate monthly invoicing and credit memos
• Create reports in Excel for special customer requests
• Assist Sales Reps with customer data lookup

Requirements:
• Minimum of 2 years administrative experience
• Proficiency in Microsoft Office and Google Suite
• Solid analytical skills with attention to detail
• Excellent verbal and written communication skills
• Ability to multitask and prioritize independently

Become a crucial part of the Rentokil team, blending exceptional customer service with administrative expertise.
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📌 Customer Service Administrator at Rentokil (Ontario)
🏢 Rentokil Initial
📍 Ontario