Job Description
Please note:
· Current work authorization for Canada is required for all openings
· This is a regular, full-time role
· You will be working 100% in-office
· The work location for this role is 483 Bay Street in Toronto until approximately late 2026 when the work location will change to the new Mississauga office at 3 Robert Speck Parkway.
Who We Are
At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

What You Will Do
This role works in partnership with the facilities and security team. The incumbent will assist and, in some cases, manage the day-to-day running of various facilities activities, including handling work orders, meeting event coordination (including setup and teardown), handling café and lunch spaces through restocking and distributing supplies.

The incumbent is a self-starter, who can prioritize work and ensure that work is performed, while delivering a high customer service experience to internal and external customers.

Key Responsibilities
Assist with addressing client concerns/issues using the work order system.
Backup for Team Members - Facilities Coordinator.
Work with landlord and other internal stakeholders to coordinate building services and adhere to building rules and regulations.
Meeting event coordination and café cleanup.
Stock and distribute supplies inventory as required.
Furniture setup for meetings and external events/basic furniture & equipment installation.

What We’re Looking For
Secondary school graduation or equivalent work experience required
3 months of work experience

What You Will Bring
Team player
Proven customer service skills
Comfortable with technology
Ability to be proactive
Comfortable with escalation




Ability to organize time and prioritize work
Excellent verbal communication skills
Ability to work well under pressure
Ability to lift 50lbs without any assistance

Nice to have
Previous job or volunteer experience as a day porter or similar facilities role.

Total Rewards That Reflect Your Impact We believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.

For this role, your total rewards include

Base Salary and Discretionary Performance Bonus: Total annual cash compensation ( base salary plus target bonus ) ranges from $49,000 to $60,000 , based on your experience and qualifications.

RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.

We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.

Some of the ways we’ll help you feel valued and supported as part of our team:

Flexible working arrangements - 100% remote, hybrid, and in office options
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation





We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

We use AI-enabled LinkedIn Hiring Assistant to support parts of our sourcing process. Every hiring decision is reviewed and finalized by our recruiters. If you choose to ask questions to the LinkedIn HR Hiring Assistant, please be mindful that the responses are not official and must be confirmed for accuracy and completeness by Fidelity. If you are selected for an interview, the recruiter who contacts you can best answer your questions.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Canada’s Top 100 Employers
Greater Toronto’s Top Employers
Canada’s Top Family-Friendly Employers
Canada’s Top Employers for Young People

Great Place To Work® Certified
Best Workplaces for Inclusion
Best Workplaces for Mental Wellness
Best Workplaces for Today’s Youth
Best Workplaces for Women
Best Workplaces in Financial Services & Insurance
Best Workplaces in Ontario
Best Workplaces with Most Trusted Executive Teams

Designations

Canadian Compassionate Companies – Certified
Benefits Canada’s Workplace Advantages Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporter’s Most Innovative HR Team

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📌 Facilities Attendant (Ontario)
🏢 Fidelity Canada
📍 Ontario