Support customer satisfaction as an Appointment Scheduling Specialist at Open Road Subaru Boundary. This full time role focuses on organizing and managing service appointments effectively.

In this position, you will be instrumental in liaising with customers to confirm appointments, notify them of recalls, and coordinate maintenance schedules. Your organizational skills and customer service experience will be key to maintaining productive operations within the dealership's service department.

Key Responsibilities:
Oversee appointment scheduling for service requests
Confirm appointments and manage unconfirmed bookings
Engage customers regarding service recalls
Ensure all feedback is documented and reported
Maintain customer records in the appointment system

Requirements:
Minimum 2 years of experience in customer relations
Excellent organizational and interpersonal skills
Basic knowledge of automotive parts and systems
Computer literacy in appointment management systems
Effective decision-making and communication abilities

Harness the chance to make a difference in customer experience at Open Road Subaru.
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📌 Openroad Subaru Appointment Scheduling Specialist Burnaby
🏢 OpenRoad Auto Group
📍 Burnaby