Excel in client relations as a Client Service Representative with Federated Insurance. Provide outstanding support in a hybrid work model, ensuring excellent service and communication to all clients.

As a contract Client Service Representative with Federated Insurance, you will thrive in a quick-paced environment and support sales agents daily. With your attention to detail and strong communication skills, you'll be the go-to resource for inquiries from colleagues and clients alike. You will collaborate closely with internal partners while managing multiple tasks effectively.

Key Responsibilities:
• Provide exceptional phone-based service to clients
• Communicate clearly with clients and team members




• Manage multiple tasks and systems accurately
• Stay organized in a high-volume work environment
• Adapt quickly to changing priorities and tight timelines

Requirements:
• Active OTL license required
• 3+ years of experience in insurance or customer service
• Post-Secondary education degree
• Proficiency in Microsoft Office applications
• Team-first mentality in collaborative settings

Leverage your expertise in customer service and enjoy a flexible work environment with Federated Insurance.
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📌 Client Service Representative at Federated Insurance (Ontario)
🏢 Northbridge Financial
📍 Ontario