Step into the role of a Post-Sales Dev-Ops Expert to enhance customer support. Utilize your extensive knowledge in virtualization technologies to deliver optimal solutions in cloud environments.

As a specialist, you will troubleshoot issues, build test environments, and ensure customer queries are addressed efficiently. This position requires you to be proactive in documenting solutions and training materials to mitigate common problems. Collaboration with product management will also be essential to enhance service delivery.

Key Responsibilities:
• Create test environments to troubleshoot customer issues
• Respond to support tickets and gather necessary information
• Develop comprehensive documentation for best practices




• Identify configuration and deployment challenges
• Collaborate with teams to enhance product offerings

Requirements:
• Proficiency in virtualization technologies like KVM or GCP
• Solid analytical skills with troubleshooting experience
• Comprehensive knowledge of networking principles
• Excellent verbal and written communication abilities
• Background in data center operations preferred

Utilize your expertise to drive improvements and ensure customer satisfaction in cloud-based solutions.
#J-18808-Ljbffr

📌 Post-Sales Dev-Ops Expert in Virtualization and Cloud Solutions (British Columbia)
🏢 Fortinet
📍 British Columbia