CIBC is looking for a dedicated Client Service Representative in Val-d'Or. Help clients navigate their banking options while providing a top-tier customer experience, utilizing digital tools efficiently.

As part of the Personal and Business Banking Team, you will ensure clients receive exceptional service tailored to their financial needs. This full-time on-site position requires active engagement in problem-solving efforts and a commitment to continuous learning. Your flexibility to work diverse hours, including weekends, enables effective client service across banking centers.

Key Responsibilities:
• Engage clients in meaningful interactions
• Provide transaction support and account management
• Take ownership of client issues and find solutions
• Promote our digital and mobile banking tools
• Adhere to compliance and operational standards

Requirements:
• Experience resolving client issues
• Excellent customer service skills
• Digital literacy in banking products
• Strong communication and interpersonal skills
• Flexibility for varied work hours

Leverage your skills to deliver exceptional client service as part of the CIBC team in Val-d'Or.
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📌 Client Service Representative Job at CIBC (Quebec City)
🏢 Canadian Imperial Bank of Commerce
📍 Quebec City