OverviewThe role of Manager, Cloud & DevOps Platform Support involves leading a team of senior technical professionals in the support and maintenance of Cloud & DevOps Platforms.LocationThe position is based in Toronto, with a hybrid work model.Reporting RelationshipThe position reports to the Director of Cloud Infrastructure Architecture & Engineering.What You'll DoOversee and manage a team of system engineers in charge of the daily operations and support of Cloud & DevOps Platforms, including hiring, coaching, mentoring, providing feedback, and hands-on career development.Offer technical support and coordination for escalated incidents and problems from DevOps engineering and SRE teams.Lead delivery and/or participate in projects alongside business, architecture, and development teams to implement and manage infrastructure technologies and solutions.Foster talent growth and development, creating teams and a team-oriented engineering culture aligned with company values.Provide guidance and support for escalated incidents and problems.Promote and implement modern,



Agile software development practices and core DevOps behaviors to effect change across development and infrastructure teams.What You BringA Bachelor's degree in software development or computer engineering, or equivalent work experience.At least 5 years of practical hands-on technical experience combined with strong management skills.A minimum of 5 years managerial experience in leading platform support (DevOps/SRE) teams.Demonstrated ability to establish and maintain metrics-based process improvements.Comprehensive DevOps skills, including proven hands-on experience with source, artifact, orchestration, configuration, and secret management in concert with CI/CD pipelines.Experience in implementing and using Infrastructure and Configuration as Code in CI/CD and GitOps automations.Knowledge in managing Cloud Infrastructure and Application Monitoring/Logging solutions (preferred).Practical experience in Public/Private Cloud Computing and CaaS (Containers as a Service) with Kubernetes/Docker.Experience in cross-functional teams using Agile methodology, including SCRUM and KANBAN.Proficiency in

📌 Systems Infrastructure Manager (Toronto)
🏢 Targeted Talent
📍 Toronto