Join Amazon as a Software Development Engineer, enhancing customer service with Amazon Connect Contact Lens. Your work will directly impact millions by improving technology-driven interactions.

In this crucial engineering role, you will be part of a fast-growing team focused on creating a next-generation contact center. Your knowledge of system architecture and experience with modern web technologies will be vital in addressing complex engineering problems. Collaborate closely with technical leaders to bring cutting-edge solutions to fruition.

Key Responsibilities: • Develop and maintain scalable systems for contact centers • Collaborate with cross-functional teams for project success • Engage in coding standards, testing,



and operations • Solve algorithmic problems to enhance service capabilities • Incorporate AI solutions into contact center technology

Requirements: • 3+ years of software development experience • 2+ years in design and architecture of systems • Strong programming skills in at least one language • Background in full software development life cycle • Bachelor's degree in computer science is advantageous

Utilize your engineering skills to make a meaningful impact on customer experiences at Amazon Connect. #J-18808-Ljbffr

📌 Amazon Connect Software Development Engineer (Vancouver)
🏢 Amazon
📍 Vancouver