Oversee and optimize partnerships with external manufacturing and supply partners, including CMOs, CPOs, in-licensing, and co-development partners

Own operational relationships for all partners within the assigned portfolio

Manage strategic relationships with CMOs and CPOs and support Strategic Alliance Management for in-licensing and co-development partnerships

Establish high-performing, cross-functional, efficient, compliant, and cost-effective relationships with external manufacturers and suppliers

Establish and maintain governance frameworks for partner relationships

Lead operations for the assigned portfolio, resolving issues promptly to maintain supply continuity and alignment with business goals

Hold partners accountable for contractual obligations and agreed performance standards

Oversee contract execution, updates, and renewals with Legal and Procurement

Participate in new contract development with Business Development and other departments

Lead resolution of high-priority contract escalations and mitigate systemic risks

Manage operational performance across supply, service, external operations P&L;, and quality

Develop performance-management frameworks and lead partner business and performance reviews

Track delivery, cost, quality, service-level, and financial KPIs

Conduct financial reviews, including Total Cost of Ownership analysis

Collaborate with Business Development on due diligence for in-licensing deals

Partner with Alliance Management to integrate commercial and manufacturing perspectives

Lead cross-functional teams from Supply Chain, Procurement, Quality, and Technical/MS&T; to address disruptions and implement risk mitigation

Provide strategic leadership within the Global External Manufacturing Site Leadership Team





Shape global external manufacturing strategy, organizational design, and performance management

Report to the VP of External Manufacturing and support the company’s external growth strategy

Follow safety, ethics, quality, environment, HR, and other compliance policies

Requirements

University degree or equivalent in Business and/or Science related field (BSc, BASc Engineering or similar preferred)

MBA considered an asset

Integrated Project Management, Technical Acumen, PMP, Supply Chain Certification considered an asset

Strong decision-making, communication, facilitation skills and attention to detail

Strong interpersonal skills and ability to relate well to internal and external partners

Excellent leadership skills and proven experience holding cross-functional members accountable and facilitating the decision-making process

Experience with the creation and management of contracts and associated terms and conditions of Supply agreements

Demonstrated knowledge of pharmaceutical products, including technical/scientific and commercial knowledge

Familiarity with product development, manufacturing, packaging, testing, and relevant equipment and facility operations

Ability to function in a fast-paced and continuously changing environment

Strong understanding of enterprise systems such as SAP, MSP, and EPM

Computer skills and knowledge of spreadsheet, word processing,



and project management software

Excellent oral and written English communication skills

10+ years’ experience in external manufacturing and supply in the pharmaceutical industry

Experience managing partner relationships

Proven executive-level communication and relationship skills

Proven ability to lead, ideally in a matrix-managed environment, and motivate people with varied skills

Business and finance acumen to understand cross-functional processes, requirements, and information flows and translate gaps into solutions

Core Competencies
Demonstrates expertise in managing external manufacturing partnerships, including contract execution and performance management, while ensuring compliance and alignment with business goals. Possesses strong leadership and decision-making skills to drive cross-functional collaboration and optimize operational performance.

Highest-signal resume keywords

External Manufacturing Management

Contract Management

Performance Management Frameworks

Pharmaceutical Industry Knowledge

Cross-Functional Leadership

ATS Optimization Keywords
Hard Skills

Integrated Project Management

Supply Chain Certification

Total Cost of Ownership Analysis

Contract Creation and Management

Technical Acumen

Soft Skills

Solid Decision-Making

Excellent Communication Skills

Interpersonal Skills

Attention to Detail

Facilitation Skills

Certifications & Qualifications

PMP

MBA

Industry Keywords

Pharmaceutical Products

Supply Agreements

Governance Frameworks

Risk Mitigation

Quality Compliance

Tools & Technologies

SAP

MSP

EPM

Project Management Software

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📌 Director, External Manufacturing – Supply Operations (Ontario)
🏢 Jobtailor
📍 Ontario