Become a key player in AGF's Client Services team as a bilingual specialist. This role combines work from home and in-office interactions in downtown Toronto, focused on exceptional client support.
In this position, you will leverage your bilingual skills to assist advisors and investors with their financial inquiries, ensuring a seamless experience. AGF Management Limited values talent development and collaboration. You will maintain professionalism and take initiative to foster a positive customer interaction while working shifts from 8 AM to 8 PM.
Key Responsibilities:
• Support clients via phone with inquiries and solutions
• Interface with various departments for customer needs
• Establish and maintain positive rapport with clients
• Work rotating schedules between 8 AM and 8 PM on weekdays
• Keep abreast of AGF’s service offerings and updates
Requirements:
• Completion of post-secondary education is required
• 1-3 years of experience in financial services roles
• Proficient in both English and French communication
• Passionate about delivering excellent customer service
• Comfortable with multi-tasking in a tech-driven environment
Enhance your career while providing top-tier client service at AGF.
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