Join our agile team as a Customer Success Manager focused on G2000 accounts, based in Toronto. Leverage your technical expertise to drive customer value and retention.

In this hybrid position, you will serve as a critical advisor, ensuring that the company aligns with clients’ multi-year transformation goals. You’ll collaborate with C-suite executives and lead the charge on customer engagement initiatives that maximize usage and increase satisfaction. This role demands strategic thinking and deep relationship-building to facilitate optimal consumption paths for complex accounts.

Key Responsibilities:
• Mitigate consumption risks by defining success metrics
• Analyze operational performance in business reviews




• Develop strategic account programs for revenue growth
• Report on progress against defined strategic outcomes
• Leverage customer insights to influence internal teams

Requirements:
• 9-12+ years in customer-facing technical roles
• 6+ years in G2000 revenue responsibility
• Proven C-suite communication skills
• Bachelor’s degree in Computer Science or similar

Drive transformative outcomes for clients by effectively utilizing your skills and insights in this pivotal managerial role.
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📌 Customer Success Manager forAccounts (Ontario)
🏢 United States Digital Space
📍 Ontario