Join Kainos as a Workday Support Consultant and drive customer success through effective EDM solutions. Focus on post-deployment support while enhancing technical expertise and client satisfaction.
As a Workday Support Consultant at Kainos, you'll deliver key post-deployment services, ensuring clients maximize their EDM solutions while maintaining high levels of customer satisfaction. This collaborative position requires solid communication skills and the ability to troubleshoot effectively. You'll work with customers to address their needs and coordinate with internal teams to provide comprehensive support.
Key Responsibilities:
• Deliver configuration and advisory support to customers
• Ensure all services meet agreed SLAs
• Prioritize incoming requests and resolve issues
• Assist customers with recurring releases and updates
• Contribute to knowledge sharing for internal learning
Requirements:
• Customer focus with consulting experience
• Basic knowledge of Workday HCM, Financials, or Payroll
• Effective communication skills with empathy
• Self-motivated and able to manage competing priorities
• Committed to data security and confidentiality
Drive your career forward in a supportive environment at Kainos.
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📌 Kainos Workday Support Consultant Role (Quebec City)
🏢 Kainos
📍 Quebec City
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