Drive incremental sales growth and profitability through account relationships, focusing on new business development

Monitor key performance indicators for assigned professional customers and meet or exceed financial performance plans

Work with the Senior Manager, Outside Sales

Review Pro customer satisfaction results and use insights to improve local decisions, strategies, and competitive position

Participate in district/regional meetings as needed

Communicate weekly activities with the Senior Manager, Outside Sales

Cultivate business relationships with assigned customer portfolios and prospect for incremental sales growth

Partner with the Pro Account Expeditor to provide an end-to-end quoting, ordering, and transaction experience

Represent The Home Depot Pro brand at local community events and drive new business

Sell enterprise products and services, including Commercial Credit, Volume Pricing, delivery, will-call pickup, and website ordering

Complete a minimum number of weekly sales call appointments with assigned customers

Develop strategies to expand the customer base within the defined sales territory

Produce new account revenue in line with organizational targets/quotas

Use Tableau to plan sales call activity, manage customer communications, and maintain a healthy sales pipeline

Conduct initial customer meetings and sell The Home Depot value proposition

Win opportunities to quote materials

Prospect for new business using internal Sales Development leads and field-generated leads

Requirements

High school diploma and/or GED

5 years of professional work experience

2 years of account management/outside sales management experience





2+ years of home improvement or home building industry experience

Working knowledge of Microsoft Office Suite

Computer literacy with Microsoft Office programs

Excellent written and verbal communication skills

Ability to create and cultivate an active network of relationships inside and outside the organization

Ability to leverage relationships to accomplish sales and profitability goals

Deep understanding of Pro customer needs, including product, credit, and performance requirements

Ability to tailor communications and customer-facing activities to customer preferences

Robust leadership and negotiation skills; ability to persuade or influence others

Ability to communicate globally

Ability to travel 20% to 50% of the time

Ability to lift or handle moderate-weight material or equipment (8-20 pounds)

Successful professional growth in a high-paced retail environment

Core Competencies
Demonstrates expertise in account management and outside sales within the home improvement industry, focusing on driving sales growth and profitability through strong customer relationships and effective communication. Proficient in utilizing tools like Tableau for sales planning and maintaining a robust sales pipeline.

Highest-signal resume keywords

Account Management Experience

Outside Sales Management

Home Improvement Industry Knowledge

Sales Growth Strategy Development

Tableau Proficiency

Hard Skills

Sales Growth

Account Management

Customer Relationship Management

Sales Strategy Development

Negotiation Skills

Performance Monitoring

Sales Call Planning

Product Knowledge

Credit Management

Customer Needs Assessment

Soft Skills

Excellent Communication Skills

Leadership Skills

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📌 Commercial Account Manager (Nova Scotia)
🏢 Jobtailor
📍 Nova Scotia