Join Riverside Natural Foods Ltd., a Canadian-based, family-owned, and globally operating business, committed to leaving the world better than we found it. As a B-Corp certified, Triple-Bottom Line company, we proudly manufacture nutritious, ‘better-for-you’ snacks such as MadeGood and GOOD TO GO. We value teamwork, humility, respect, ownership, adaptability, grit, and fun.
We’re on an ambitious mission to double our business by 2030, and we need talented individuals like you to help us reach new heights. At Riverside, you’ll have the opportunity to chart your own path to success while contributing to ours. We believe anything worth doing is worth doing right, and our values will guide us through the rugged terrain – and yes, it will get rough. But that’s what makes the journey worthwhile.
So, lace up your boots and let’s tackle the climb together.
You can learn more about us at www.riversidenaturalfoods.com.
Purpose:
The Manufacturing Production Supervisor is responsible for leading safe, compliant, and efficient production operations while fostering a high-performance culture across the shift. This role ensures that products are manufactured in accordance with safety, food safety, quality, delivery, and cost expectations by effectively coordinating people, materials, equipment, and processes.
The Manufacturing Production Supervisor is expected to achieve production targets, develop frontline talent, drive engagement, eliminate operational losses through problem‑solving, and collaborate cross‑functionally to support organizational goals. Success in this role is demonstrated through strong safety performance, operational excellence, employee development, continuous improvement, and sustainable business results.
Primary Responsibilities:
Lead a production team of hourly employees across one or multiple production lines while promoting Riverside’s values and operating principles.
Ensure compliance with Health & Safety, Environmental, GMP, Food Safety, Quality, and regulatory requirements.
Plan and execute daily production activities to achieve production schedules, labor standards, and operational targets.
Optimize the utilization of labor, equipment, and materials to maximize efficiency and minimize waste.
Lead, coach, train, and develop employees to build capability and strengthen bench strength within the operation.
Conduct regular one‑on‑one meetings with team members to identify development opportunities and create action plans for success.
Drive employee engagement through effective communication, coaching, recognition, and team involvement.
Collaborate with Quality, Maintenance, Engineering, Supply Chain, Warehouse, R&D;, and People & Values teams to achieve business objectives.
Lead root cause investigations and corrective actions to eliminate recurring operational, quality, and safety issues.
Manage labor requirements including staffing, scheduling, agency labor coordination, attendance management, and vacation approvals.
Review and approve employee timekeeping records within ADP and ensure payroll accuracy.
Support employee relations processes, coaching discussions, investigations, and performance management activities.
Promote continuous improvement through Lean Manufacturing, 5S, problem‑solving, waste reduction, and process optimization initiatives.
Conduct safety observations, risk assessments, incident investigations, and corrective action follow‑up activities.
Ensure effective shift communication and handovers to maintain operational continuity.
Perform other duties as assigned.
Education and Qualifications:
Required




Bachelor’s degree in engineering, Food Science, Business Operations, Manufacturing Management, or a related field; equivalent combination of education and experience may be considered.
Minimum 5 years of manufacturing experience with demonstrated knowledge of production operations.
Strong understanding of Health & Safety, GMP, Food Safety, Quality Systems, and regulatory compliance requirements.
Experience leading teams in a fast‑paced manufacturing environment.
Proficiency with Microsoft Office applications.
Experience working with ERP systems and production reporting tools.
Preferred
Experience within the food manufacturing industry.
Lean Manufacturing, Six Sigma, Continuous Improvement, or 5S experience.
Experience with workforce planning, labor management, and performance coaching.
Skills and Abilities:
Strong team leadership, coaching, and employee development skills.
Ability to build highly engaged and accountable teams.
Excellent communication and interpersonal skills.
Effective problem‑solving and root cause analysis capabilities.
Robust analytical and decision‑making skills.
Mechanical aptitude and operational troubleshooting ability.
Strong planning, prioritization, and organizational skills.
Ability to manage multiple competing priorities in a dynamic environment.
Self‑starter with a high degree of initiative and adaptability.
Demonstrates humility, collaboration, and continuous learning.
Results‑oriented with a strong focus on operational excellence.
Ability to influence and collaborate effectively across departments.
Functional & Leadership Competencies:
Foster Collaborative Relationships: Builds partnerships and works collaboratively with cross‑functional teams to achieve shared objectives.
Optimize Work Processes: Continuously improves processes, eliminates waste, and drives efficiency through Lean principles and structured problem‑solving.
Direct Work: Provides clear direction, removes barriers, and ensures team members have the resources needed to perform successfully.
Plan and Align: Establishes priorities and aligns people, resources, and activities to support safety, quality, delivery, cost, and improvement objectives.
Develop Talent: Coaches, mentors, and develops employees to improve capability, engagement, and succession readiness.
Riverside Functional Competencies:
Drive Results: Establishes challenging goals and delivers measurable business results through disciplined execution.
Process Orientation: Uses standardized processes, data, and continuous improvement principles to enhance operational performance.
Manages Ambiguity: Maintains effectiveness during uncertainty by making sound decisions with incomplete information.
Problem Solving: Identifies root causes and implements sustainable corrective actions to prevent recurrence.
Operational Excellence: Drives productivity, quality, safety, and cost improvements through daily management systems and employee engagement.
Key Accountabilities
Team Development
100% completion of monthly one‑on‑one discussions and documented development plans for direct reports
Monthly
Team Capability Building
Track 2 Operator progression and cross‑training completion
≥50% of team at Track 2 or higher




Employee Engagement
Annual engagement survey score improvement versus previous year
≥5% improvement YoY
Production Performance
Production attainment versus schedule
≥98% attainment to production plan
Labor Efficiency
Kilograms produced per Direct Labor Hour (KG/DLH)
≥5% improvement YoY
Yield Performance
Manufacturing yield improvement
≥2% improvement YoY
Quality Excellence
Reduction in pre‑operational inspection findings, operator errors, and non‑conformances
≥10% reduction YoY
Food Safety & GMP Compliance
Internal GMP and food safety audit performance
≥95% compliance
Safety Leadership
Health & Safety Gemba walks completed and documented
Minimum 2 per month
Incident Management
Corrective actions from incidents and hazards closed on time
≥95% closure on time
Root Cause & Continuous Improvement
RCA completion and implementation of corrective actions for recurring issues
100% completion within agreed timelines
Cost Control
Scrap, rework, and downtime reduction
Year‑over‑year reduction
Workforce Management
Payroll accuracy and adherence to company attendance and vacation policies
≥99% payroll accuracy
Cross‑Functional Collaboration
Successful execution of improvement initiatives involving Operations, Maintenance, Quality, and Engineering
≥90% on‑time completion of assigned actions
Shift Communication & Handover
Effective shift handovers with documented risks, priorities, and action items
100% completion
Please note this role is an existing vacancy.
Salary Range
$70,000—$80,000 CAD
At Riverside, we are committed to transparency and fairness in our compensation and job posting practices. The range above reflects the target compensation for the position at the time of posting. Exact compensation will be determined based on experience, skill set, education, and training, as well as other organizational needs, while balancing internal equity.
What we expect:
Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
Unparalleled experiences and opportunities : We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel‑toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
Personal development : We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
Gratitude : As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and

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📌 Production Supervisor (Afternoon Shift - 2233) (Ontario)
🏢 Riverside Natural Foods
📍 Ontario